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Amazon Advanced Consulting Partner

Managed Services

Our managed services are designed to help you efficiently run your operating systems and databases.

Managed Services

Service Overview

Our managed services are separated into two groups of services - managed operating systems and managed databases.

Keeping your operating systems and databases run smoothly can be a challenging task. Our team of certified IT professionals can help you run, manage, and optimize your existing services or set up and run new ones.

Managed OS

Managed OS

Our managed OS service helps companies manage various Windows and Unix/Linux operating systems with installation, administration, and maintenance.

Thanks to our complete managed OS service, the customers are relieved from time-consuming operating system administration and maintenance. Our certified system administrators don’t just assist you with installation and patching but also proactively monitor and resolve any performance and security issues.

Managed DB

Managed DB

As the world of applications changes, new requirements for databases emerge. Applications need to store terabytes of new data, process millions of records per second, have access to data with milliseconds latency, etc.

To support all of these requirements, applications need to use purpose-built databases for specific use cases. Our certified database admins are here to assist you through every phase of your project.

Managed Services Benefits

Our certified professionals provide you with the best support in a wide range of situations.

Certified Professionals

Certified Professionals

Our certified system administrators are experienced with various operating systems and databases and can assist you in various situations.

Flat Fee

Flat Fee

For a flat monthly fee, we handle various time-consuming administration tasks. Your team can focus on achieving your business goals.

24x7 Monitoring

24x7 Monitoring

Our administrators use monitoring tools to constantly monitor system performance to detect, prevent and respond to any issues that may happen.

Best Practices

Best Practices

We are constantly investing in knowledge and employee certification to provide managed services according to the industry’s best practices.

Run your operating systems and databases securely and efficiently according to the industry’s best practices!

Managed OS Services

Our managed OS services provide following features to our customers.

Licensing

Licensing

Granting licenses for Microsoft operating systems.

Installation

Installation

Various Windows and Linux operating systems installation.

Configuration

Configuration

Operating system configuration for specific workloads.

Patching and Updating

Patching and Updating

Regular patches and updates management.

Troubleshooting

Troubleshooting

OS troubleshooting and issues handling.

Optimization

Optimization

Operating system performance optimization for specific workloads.

Performance Monitoring

Performance Monitoring

24x7 performance monitoring and analysis.

Security

Security

Access management setup and security management.

Migration

Migration

Migration of operating systems and data from one computer to another.

Backup and Recovery

Backup and Recovery

Daily, weekly, monthly backups and restore procedures.

Supported Databases

Our certified database admins help you manage relational, document, and key-value databases.

Relational Databases

Relational Databases

Relational databases are designed to store data with predefined relationships. Relational databases support ACID transactions and maintain referential integrity.

Document Databases

Document Databases

Document databases store data in the form of documents. Document represent semi-structured data usually readable by itself.

Key-Value Databases

Key-Value Databases

Key-value databases store data as key-value pairs. This database is optimized for the key-value data to be stored and retrieved in large volumes and milliseconds latency.

Managed DB Services

We help you manage various database tasks.

Full-time Monitoring

Full-time Monitoring

24x7 performance monitoring and analysis.

Performance Tuning

Performance Tuning

Tuning of database performance for optimal operation.

Health Checks

Health Checks

Regular health checks to prevent possible issues.

Patching and Upgrading

Patching and Upgrading

Regular patches and database updates.

Capacity Planning

Capacity Planning

Planning of database capacity changes to satisfy future requirements.

Server Configurations

Server Configurations

Configuration of server parameters for optimal database operation.

Migrations

Migrations

Database migration from one server to another.

Security Audits

Security Audits

Regular security audits for compliance requirements.

Logging

Logging

Logging of important database events to simplify troubleshooting.

Backup and Recovery

Backup and Recovery

Daily, weekly, monthly backups and restore procedures.

Why Should You Work With Us?

We are a team of IT experts focused on providing high-end IT services based on cloud technology. With the right amount of knowledge, experience, and quality, we continually deliver successful IT projects.

AWS Advanced Consulting Partner

AWS Advanced Consulting Partner

Heptabit is one of the four largest AWS partners in the CEE region. As a client, you receive the service according to rigorous AWS quality standards.

Flexibility

Flexibility

Our infrastructure and operations teams are composed of people with vast experience across many different industries and technologies.

Knowledge and Expertise

Knowledge and Expertise

Our certified AWS and VMware experts are here to deliver IT solutions based on the industry’s best practices.

Technology Partner

Technology Partner

We act as your technology partner, helping you solve real business problems and deliver concrete benefits.

High Quality

High Quality

Our services are compliant with industry-leading IT management and cloud/information security ISO standards.

Talk to Expert

Are you interested in our Managed Services services? Schedule a FREE consultation with one of our experts!

Schedule a free talk

Or contact us via e-mail: info@heptabit.at

Talk to Expert

Schedule a talk with one of our cloud experts!




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